Refund policy

All sales are final

All sales are final. We do not accept returns, exchanges or cancellations for change of mind, except where required by applicable law.

If we get your order wrong

If Team Dominican makes an error with your order, you are entitled to a refund for the affected item or items. Please contact info@teamdominican.com or call 718-500-2415 with your order number and a description of the issue. Photos, where available, can help us resolve it.

Contact us before sending any item back so we can provide the appropriate instructions.

Your consumer rights

This policy does not limit any rights or remedies you have under applicable consumer protection law, including rights relating to defective, damaged or misdescribed goods.

Contact

Email: info@teamdominican.com
Phone: 718-500-2415
Support hours: 10 a.m.–5 p.m.